Industries – Business Services


In addition to digitalization, network-based providers of professional services in particular are important drivers of developments in the service sector. The M&A partnership Globalscope enables IFBC to support its clients in the worldwide search for suitable target companies and interested buyers in order to support service companies in developing their business model accordingly.


Fabian Forrer, CFA


Digitization further pushes consolidation in the market for logistics services

In the logistics sector the continuous digitization poses major challenges especially for small and medium-sized companies fueling the persisting consolidation trend in the industry. Increasing start-up investments indicate a fundamental disruption in the last mile delivery services through delivery drones, autonomous vehicles, and crowdsourced delivery services.

Satisfying customer needs through flexibility

In the Professional Services area, growing customer needs for a fast, high-quality service delivery are increasing the importance of on demand workforce and flexible working models that can be adapted to the fluctuating customer demand. In addition, professional service firms continue to acquire smaller consulting firms to gain additional know how in order to expand their offering with highly specialized consulting services especially in the fields of digitization and analytics.

Increasing linkage of products with services

In the industrial services segment, offerings linking physical products and digital services are emerging. The data gathered through increasing interconnected sensors in production lines (Industrial Internet of Things) are giving rise to new service offerings. For example, predictive maintenance can be used to plan maintenance work in a targeted manner and thus increase the efficiency of production plants.


Danish group DSV takes over Panalpina

In August 2019, DSV completed the acquisition of the Swiss logistics company Panalpina. Panalpina, which is active in air and ocean freight as well as contract logistics, employs more than 14,500 people globally. The acquisition resulted in one of the world’s largest logistics companies with around 60,000 employees.

Luckabox realizes seven-figure pre-series A financing round.

Logistics start-up Luckabox offers a platform to connect logistics service providers to companies demanding logistics services. Luckabox realized a seven-figure pre-series A financing round in September 2020. The successful financing round illustrates the increasing importance of innovative delivery services, especially on the last mile.

Hinderling Volkart becomes part of Dept

In January 2020, the leading Swiss digital agency Hinderling Volkart announced that it will become part of the Dutch company Dept which is present in more than 13 countries worldwide. Hinderling Volkart is a multiple award-winning Swiss digital agency. Its approximately 60 employees work at three locations in Zurich, Bern and Basel for clients such as SwissRe, Edelweiss, Swiss and Switzerland Tourism.


Exclusive financial advisor to the sole shareholder of VITARIS in the sale to CHROMOS Group

On 16. May 2023, the two companies VITARIS AG and CHROMOS Group AG announced a forward-looking transaction. The Swiss CHROMOS Group AG takes over the specialist supplier of innovative laboratory equipment and high-quality consumables for the Swiss Life Science market. The foundation of the acquisition was based on a match in company philosophy and business model. This integration into an international group of companies provides VITARIS AG with the basis for additional growth and for further development in existing but also new business areas.
IFBC supported the founder and owner of VITARIS AG as exclusive financial advisor in the development of strategic options for the future of his company. In dialogue, a long-term solution was developed and jointly implemented. In the subsequent sales process, IFBC as M&A advisor searched for the ideal buyer, developed the transaction structure and accompanied the contract and purchase price negotiations.

VITARIS AG was established 20 years ago through a management buyout. In 2015, the CEO Marius Kleger became sole owner and, together with his team, ensures the continuous growth and ongoing success of the company. The selective choice of brands from international leading manufacturers focuses on applications in cell culture, microbiology, molecular biology laboratories as well as general laboratory supplies in the Swiss market. VITARIS AG is headquartered in Baar and employs more than 20 people.


The following graphs analyse the services industry over the past five years. The graphs show the development of the average semi-annual transaction multiples as well as a comparison between the trading multiples of listed companies in individual sub-sectors and per region as of the end of June 2020. The analysis is based on the Bloomberg database. In terms of size, a distinction is made between companies/transactions with a market capitalization of below (low-mid market) or above (large companies) USD 150 million.

Time series of EV/EBITDA multiples of listed companies

Low-Mid Market
Large Companies

  • The trading multiples shown are based on the enterprise value (EV) at the reporting date and the forecast EBITDA for the following 12 months.
  • Over the last five years, the average trading multiple in the lower-mid-market (market capitalisation < USD 150 million) included an average discount of about 32% compared to the average trading multiple of large companies (> USD 150 million).
  • The increase in the first half of 2020 is likely to be due to the currently low forecasted EBITDA level.

EV/EBITDA multiples of listed companies split by region as of 30.06.2020

Low-Mid Market
Large Companies

  • The trading multiples for larger companies range from 6.6x to 10.2x, with Asia Pacific showing the highest value.
  • The discount of the lower mid market varies greatly across regions. In the Middle East and Africa region, lower-mid market companies currently have a premium compared large companies.

EV/EBITDA multiples of listed companies split by subindustry as of 30.06.2020

Low-Mid Market
Large Companies

  • With a bandwidth of 8.9x to 10.1x for the large companies, the valuation level as of June 30, 2020 is close together in the industry. The Professional Services sub-sector has the highest value with a multiple of 10.1x.
  • The companies in the Lower-Mid Market show a discount in the valuation level compared to the large companies. Among these companies, the Professional Services sub-sector also has the highest multiple of 8.0x.

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